Offline audits? No problem!
Now, auditors can complete their audits even if they don’t have Internet access – all they need is a web browser and no additional software is required. The web-capable software is suitable for HTML5 and CSS3 standard browsers and was created as a single page web application.
One of the central requirements was the application’s offline usability, for instance to complete supplier audits on site, where one often has no Internet access. The application’s offline usability at high technical solution complexity is a particularly challenging task that only a few IT service providers are capable of completing. DCCS passed this challenge with flying colours, implementing lots of helpful support functions such as e-mail notifications, reminders, audit phase visualisation, data quality checks and context-specific help. Apart from its expertise in the development of offline web applications, DCCS also contributed its comprehensive process knowledge to the solution.
Central work and information platform
5,000 users currently use the tool that wowed users from the get-go. Not only does it standardise the entire process, making it more transparent, consistent and faster than ever before, but it additionally offers a central overview, for example of when and where what audits take place, as well as a complete, analysable history of all audits. The tool also reduces workload and processing time thanks to an electronic audit report authorisation process in the form of a revision-proof workflow including notifications and reminders. During the implementation of the application, comprehensible user guidance and an appealing design were also continuously taken into account.
The standardisation of the process helps reducing errors. Last but not least, the solution is technologically open for further audit types and thus future-oriented. In addition to auditing suppliers and internal processes, the audit software can also be adapted to support other areas, such as After-Sales.